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DesktopReady is a comprehensive Desktop as a Service (DaaS) solution designed for small and mid-sized businesses (10 to 1000 employees) seeking fully managed cloud desktops that are easy to deploy and use, secure, and cost efficient.
DesktopReady is a Microsoft Azure ® based offering and leverages Microsoft's Windows Virtual Desktop (WVD) as the backend technology to provision desktops. End users can connect to their desktops either by using browser based thin client or the end-point Windows native thick client.
Pooled desktops leverage Microsoft WVD's new Windows 10 multi-session OS providing the Windows 10 environment at an affordable cost. Personal desktops provide single session Windows 10 desktops.
Yes, you can raise a support ticket or send an email to sales@desktopready.com support-India@desktopready.commentioning the revised configuration. Your existing order will be cancelled, and the outstanding credits will be added to your account and the new pricing will be effective for subsequent payments.
Yes, you can always add or remove desktops from your plan anytime. The automated desktop provisioning engine fulfils your order immediately after successful payment and you are charged for the upcoming month. Any new desktop addition/deletion will be considered as a new order in your account and will be added to the existing subscription.
There is no upper limit to the number of desktops per order, however for the first order alone, a minimum of 5 (mix and match between desktop types) must be purchased.
Yes, the desktops can be accessed from any location.
DesktopReady is a Microsoft Azure ® based offering and allows customers to migrate the desktops to other Azure regions at an additional cost.
Your DesktopReady desktops come with Windows 10 Operating System license. You have the option to add Microsoft 365 Apps when you do your purchase.
For users accessing the desktops from Non-Windows Pro endpoints (like Android devices, Mac devices, iPhone, and chrome books), an optional Windows Virtual Desktop Access (VDA) license can be purchased with an additional cost.
Yes. DesktopReady supports Bring Your Own License (BYOL).
Yes. You we offer 10% discount for a 12 months subscription.
Currently, DesktopReady does not resell any non-Microsoft 3rd party software. After you procure the software of your choice, our experienced support team can help you install those applications on your desktops.
Payments can be done only through the online payment portal and all payments are prepaid. We currently accept Visa, MasterCard™, Discover, American Express® credit cards.
Yes, DesktopReady provides a free 7-day trial. Trials typically provide a single desktop to experience the desktop performance.
Our monthly, pay-as-you-go customers can cancel anytime. The services will end the day before your billing date.
On the 12-month plan, cancellations are permitted but you will be charged a cancellation fee equivalent to 20% of the remaining term on the plan. For instance, cancellation in the 3rd month (by the time 3 months have been charged) will entail a cancellation fee of 20% of the remaining 9 months' charges. DesktopReady offers a migration service to its customers at an additional cost. For further information read our Terms & Conditions.
You can raise a support ticket or send an email to billing@desktopready.com explaining the dispute.
Yes, our Business Plan customers can work with our support team to get their custom applications installed.
We offer both pre-paid and PO driven models for specialized desktops. Prices are calculated based on the desktop types chosen.
Yes, custom domain option is available in the specialized plans.
Yes, custom office licenses can be purchased from DesktopReady.
Yes, this will be a custom installation and pricing may vary based on the region.
• EAST US
• WEST US
• CENTRAL US
• BRAZIL SOUTH
• SOUTH AFRICA
• NORTH EUROPE (Dublin)
• GERMANY
• FRANCE
• KOREA
• JAPAN
• UAE
• AUSTRALIA
• INDIA
• SOUTHEAST ASIA (Hong Kong)
DesktopReady provides both inward and outward migration services and pricing would be based on the infrastructure volume.
We provide Windows 10 Personal and Pooled desktops
No, DesktopReady supports only Windows 10 desktops
Yes, DesktopReady provides options to build custom desktops based on your requirement
Users would get email notification on their registered email address, with instructions to download the client and login credentials to access their desktops
Yes, single user can be assigned with multiple desktops (both Personal and Pooled)
DesktopReady comes with a default set of desktop types available in the purchase portal. You can always add or remove desktop types based on your requirement.
No. Azure AD is mandatory for DesktopReady fully managed DaaS. However, in specialized plans, you can integrate it with your organization's existing domain controller.
While the DesktopReady desktops are served out of East US, the end-users can be in any geography. We are continuing to expand our offering to other regions as well. Please reach out to our support team if you need your desktops in a specific region.
With our automated provisioning service, typically your desktops should be ready within an hour of placing an order. In case there are any issues and your desktops are delayed beyond that time, we will ensure to get your desktops ready as soon as we resolve the roadblocks.
DesktopReady serves the needs of all businesses that want to manage their employee desktops in an affordable, secure, and flexible manner especially as remote workspace is the new normal. DesktopReady provides remote desktop solutions for all segments including financial, insurance, professional services, legal, construction, manufacturing, and many more.
This is based on the user's workload profile. You can find information on our purchase portal on the number of desktops that can be accommodated on a single VM.
DesktopReady is a fully managed offering that includes patch management. While we do not support an outside patch management system to patch up these desktops, one of our support engineers might be able to assist if there is a specific need.
Yes. We provide Microsoft Defender Antivirus as a part of the Desktop.
We do not permit any vulnerability analysis outside the DesktopReady environment due to security reasons.
Our specialized business plan allows you to connect to outside networks via an Express route. You can create a request from the admin portal for assistance with setting up Express Route.
Yes, you can use DesktopReady as a DR solution. After your purchase, DesktopReady is available to use anytime, anywhere.
Our business plan comes with Azure backup for your user data. You can copy data via local drive redirection.
Our business plan comes with Azure backup for your user data that will be stored for 30 days.
Our business plan comes with Azure backup for your user data and automated restoration in case of any data disruption. The plan does not support restoring from on-premise to Cloud with any tool. Users can copy data via local drive redirection.
DesktopReady takes ownership of the cloud desktop Service Level Agreement (SLA), allowing you to focus on your core business. We provide overall DesktopReady platform maintenance and upgrades. Additionally, our robust instrumentation at all layers of the platform feeds our big data engine, which can identify problems in real-time and alert the IT or security teams, even when the issue is outside the DesktopReady environment. This allows us to go well beyond just the cloud desktop SLA and assist with your overall Business SLA. Our response time for problems of different priority levels are shown below:
Our robust instrumentation at all layers of the platform feeds our big data engine, which can identify problems in real-time and alert the IT or security teams, even when the issue is outside the DesktopReady environment.
Group policy-based rules provide a standardized and yet a secure environment. If for any reason you desire to avoid group policy rules, then one of our experienced engineers on our support line will assist you.
We can assist you to implement DLP on the specialized plan.
Our instrumentation provides us with the required visibility on infrastructure and desktop level utilizations. The power of a fully managed service is that you do not have to deal with utilization alerts etc. DesktopReady will appropriately adjust the capacity to maintain the performance.
The DesktopReady plans always provides guaranteed capacity. You don't need to manage a peak or off-peak capacity.
The following Remote Desktop clients are supported by DesktopReady:
Windows
Desktop
Web
macOS
iOS
Android
Please refer the following links:
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-webhttps://docs.microsoft.com/en-in/azure/virtual-desktop/connect-windows-7-10https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-macoshttps://docs.microsoft.com/en-in/azure/virtual-desktop/connect-ioshttps://docs.microsoft.com/en-in/azure/virtual-desktop/connect-android
DesktopReady does not support RDP protocol. Please refer to details on supported devices and browsers.
Bandwidth on the cloud end is included in your DesktopReady pricing, so there should not be any concern related to bandwidth usage. However, the amount of bandwidth used depends on the type of work the end users are performing. Typically, bandwidth usages are:
Light desktop workload - 1.5 Mbps
Medium desktop workload - 3 Mbps
Heavy desktop workload - 5 Mbps
Power desktop workload - 15 Mbps
Based on audio/ video it may consume additional bandwidth.
While our off-the-shelf plans do not come with GPUs, we will be happy to assist you with a specialized desktop that includes GPUs. Please reach out to our support for assistance.
DesktopReady supports up to two monitors when the user accesses it via the RD client.
It is already a part of DesktopReady fully managed DaaS solution. Based on the subscribed plan and desktop, each user gets 5GB, 10Gb, and 20GB data store.
All DesktopReady desktops are on Azure cloud.
DesktopReady is a fully managed desktop solution. However, if you need to include specialized servers, you can always reach out to support who might be able to augment your plan.
Yes. You can contact our support team to help you with further steps.
Yes, you can expand the existing infrastructure. While the most common deployment, simply due to proximity, is to bring both desktops and line of business applications within the DesktopReady environment, businesses can select just the users for whom it makes the most sense, (such as remote users, employees in satellite offices, users with older PCs) and hybrid deployment models are supported.
Most USB peripherals that are supported in Windows will be supported in DesktopReady when accessed through RD client. IT Admins can control the types of peripherals that can be accessed within the virtual desktop by implementing policies that make the most sense for their organization and user community.
Yes. Please choose the recommended plan from the available options.
Only private IPs can be static
Yes, they can be configured within the VM
Backups are take on a daily basis and retained for 30 days. Custom plans available
Yes, Duo can be integrated with AAD for 2FA
Yes, our support team can assist in preparing images with custom group policies and also to create desktops using them
Yes, DesktopReady provides options to build GPU based desktops to match their required use-cases
Yes, our support team can assist in providing local admin access to users
No
Yes
DesktopReady is a comprehensive Desktop as a Service (DaaS) solution designed for small and mid-sized businesses (10 to 1000 employees) seeking fully managed cloud desktops that are easy to deploy and use, secure, and cost efficient.
Pooled desktops leverage Microsoft WVD's new Windows 10 multi-session OS providing the Windows 10 environment at an affordable cost. Personal desktops provide single session Windows 10 desktops.
Pooled desktops leverage Microsoft WVD's new Windows 10 multi-session OS providing the Windows 10 environment at an affordable cost. Personal desktops provide single session Windows 10 desktops.
DesktopReady is a Microsoft Azure ® based offering and allows customers to migrate the desktops to other Azure regions at an additional cost.
Your DesktopReady desktops come with Windows 10 Operating System license. You have the option to add Microsoft 365 Apps when you do your purchase.
For users accessing the desktops from Non-Windows Pro endpoints (like Android devices, Mac devices, iPhone, and chrome books), an optional Windows Virtual Desktop Access (VDA) license can be purchased with an additional cost.
DesktopReady is a Microsoft Azure ® based offering and allows customers to migrate the desktops to other Azure regions at an additional cost.
Yes. You we offer 10% discount for a 12 months subscription.
Currently, DesktopReady does not resell any non-Microsoft 3rd party software. After you procure the software of your choice, our experienced support team can help you install those applications on your desktops.
Payments can be done only through the online payment portal and all payments are prepaid. We currently accept Visa, MasterCard™, Discover, American Express® credit cards.
Yes, DesktopReady provides a free 7-day trial. Trials typically provide a single desktop to experience the desktop performance.
Our monthly, pay-as-you-go customers can cancel anytime. The services will end the day before your billing date.
On the 12-month plan, cancellations are permitted but you will be charged a cancellation fee equivalent to 20% of the remaining term on the plan. For instance, cancellation in the 3rd month (by the time 3 months have been charged) will entail a cancellation fee of 20% of the remaining 9 months' charges. DesktopReady offers a migration service to its customers at an additional cost. For further information read our Terms & Conditions.
You can raise a support ticket or send an email to billing@desktopready.com explaining the dispute.
Yes, our Business Plan customers can work with our support team to get their custom applications installed.
Yes, custom domain option is available in the specialized plans.
Yes, custom office licenses can be purchased from DesktopReady.
Yes, this will be a custom installation and pricing may vary based on the region.
DesktopReady provides both inward and outward migration services and pricing would be based on the infrastructure volume.
We provide Windows 10 Personal and Pooled desktops
No, DesktopReady supports only Windows 10 desktops
Yes, DesktopReady provides options to build custom desktops based on your requirement
Users would get email notification on their registered email address, with instructions to download the client and login credentials to access their desktops
Yes, single user can be assigned with multiple desktops (both Personal and Pooled)
DesktopReady comes with a default set of desktop types available in the purchase portal. You can always add or remove desktop types based on your requirement.
No. Azure AD is mandatory for DesktopReady fully managed DaaS. However, in specialized plans, you can integrate it with your organization's existing domain controller.
While the DesktopReady desktops are served out of East US, the end-users can be in any geography. We are continuing to expand our offering to other regions as well. Please reach out to our support team if you need your desktops in a specific region.
With our automated provisioning service, typically your desktops should be ready within an hour of placing an order. In case there are any issues and your desktops are delayed beyond that time, we will ensure to get your desktops ready as soon as we resolve the roadblocks.
DesktopReady serves the needs of all businesses that want to manage their employee desktops in an affordable, secure, and flexible manner especially as remote workspace is the new normal. DesktopReady provides remote desktop solutions for all segments including financial, insurance, professional services, legal, construction, manufacturing, and many more.
This is based on the user's workload profile. You can find information on our purchase portal on the number of desktops that can be accommodated on a single VM.
DesktopReady is a fully managed offering that includes patch management. While we do not support an outside patch management system to patch up these desktops, one of our support engineers might be able to assist if there is a specific need.
Yes. We provide Microsoft Defender Antivirus as a part of the Desktop.
We do not permit any vulnerability analysis outside the DesktopReady environment due to security reasons.
Our specialized business plan allows you to connect to outside networks via an Express route. You can create a request from the admin portal for assistance with setting up Express Route.
Yes, you can use DesktopReady as a DR solution. After your purchase, DesktopReady is available to use anytime, anywhere.
Our business plan comes with Azure backup for your user data. You can copy data via local drive redirection.
Our business plan comes with Azure backup for your user data that will be stored for 30 days.
Our business plan comes with Azure backup for your user data and automated restoration in case of any data disruption. The plan does not support restoring from on-premise to Cloud with any tool. Users can copy data via local drive redirection.
DesktopReady takes ownership of the cloud desktop Service Level Agreement (SLA), allowing you to focus on your core business. We provide overall DesktopReady platform maintenance and upgrades. Additionally, our robust instrumentation at all layers of the platform feeds our big data engine, which can identify problems in real-time and alert the IT or security teams, even when the issue is outside the DesktopReady environment. This allows us to go well beyond just the cloud desktop SLA and assist with your overall Business SLA. Our response time for problems of different priority levels are shown below:
Our robust instrumentation at all layers of the platform feeds our big data engine, which can identify problems in real-time and alert the IT or security teams, even when the issue is outside the DesktopReady environment.
Group policy-based rules provide a standardized and yet a secure environment. If for any reason you desire to avoid group policy rules, then one of our experienced engineers on our support line will assist you.
We can assist you to implement DLP on the specialized plan.
Our instrumentation provides us with the required visibility on infrastructure and desktop level utilizations. The power of a fully managed service is that you do not have to deal with utilization alerts etc. DesktopReady will appropriately adjust the capacity to maintain the performance.
The DesktopReady plans always provides guaranteed capacity. You need not plan for a peak or off-peak capacity.
The following Remote Desktop clients are supported by DesktopReady:
Windows
Desktop
Web
macOS
iOS
Android
Please refer the following links:
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-web
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-windows-7-10
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-macos
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-ios
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-android
DesktopReady does not support RDP protocol. Please refer to details on supported devices and browsers.
Bandwidth on the cloud end is included in your DesktopReady pricing, so there should not be any concern related to bandwidth usage. However, the amount of bandwidth used depends on the type of work the end users are performing. Typically, bandwidth usages are:
Light desktop workload - 1.5 Mbps
Medium desktop workload - 3 Mbps
Heavy desktop workload - 5 Mbps
Power desktop workload - 15 Mbps
Based on audio/ video it may consume additional bandwidth.
While our off-the-shelf plans do not come with GPUs, we will be happy to assist you with a specialized desktop that includes GPUs. Please reach out to our support for assistance.
DesktopReady supports up to two monitors when the user accesses it via the RD client.
It is already a part of DesktopReady fully managed DaaS solution. Based on the subscribed plan and desktop, each user gets 5GB, 10Gb, and 20GB data store.
All DesktopReady desktops are on Azure cloud.
DesktopReady is a fully managed desktop solution. However, if you need to include specialized servers, you can always reach out to support who might be able to augment your plan.
You can refer to our specialized plans that support all custom requirements.
Yes, you can expand the existing infrastructure. While the most common deployment, simply due to proximity, is to bring both desktops and line of business applications within the DesktopReady environment, businesses can select just the users for whom it makes the most sense, (such as remote users, employees in satellite offices, users with older PCs) and hybrid deployment models are supported.
Most USB peripherals that are supported in Windows will be supported in DesktopReady when accessed through RD client. IT Admins can control the types of peripherals that can be accessed within the virtual desktop by implementing policies that make the most sense for their organization and user community.
Yes. Please choose the recommended plan from the available options.
DesktopReady comes with a default set of desktop types available in the purchase portal. You can always add or remove desktop types based on your requirement.
No. Azure AD is mandatory for DesktopReady fully managed DaaS. However, in specialized plans, you can integrate it with your organization's existing domain controller.
While the DesktopReady desktops are served out of East US, the end-users can be in any geography. We are continuing to expand our offering to other regions as well. Please reach out to our support team if you need your desktops in a specific region.
With our automated provisioning service, typically your desktops should be ready within an hour of placing an order. In case there are any issues and your desktops are delayed beyond that time, we will ensure to get your desktops ready as soon as we resolve the roadblocks.
DesktopReady serves the needs of all businesses that want to manage their employee desktops in an affordable, secure, and flexible manner especially as remote workspace is the new normal. DesktopReady provides remote desktop solutions for all segments including financial, insurance, professional services, legal, construction, manufacturing, and many more.
This is based on the user's workload profile. You can find information on our purchase portal on the number of desktops that can be accommodated on a single VM.
DesktopReady is a fully managed offering that includes patch management. While we do not support an outside patch management system to patch up these desktops, one of our support engineers might be able to assist if there is a specific need.
Yes. We provide Microsoft Defender Antivirus as a part of the Desktop.
We do not permit any vulnerability analysis outside the DesktopReady environment due to security reasons.
Our specialized business plan allows you to connect to outside networks via an Express route. You can create a request from the admin portal for assistance with setting up Express Route.
Yes, you can use DesktopReady as a DR solution. After your purchase, DesktopReady is available to use anytime, anywhere.
Our business plan comes with Azure backup for your user data. You can copy data via local drive redirection.
Our business plan comes with Azure backup for your user data that will be stored for 30 days.
Our business plan comes with Azure backup for your user data and automated restoration in case of any data disruption. The plan does not support restoring from on-premise to Cloud with any tool. Users can copy data via local drive redirection.
DesktopReady takes ownership of the cloud desktop Service Level Agreement (SLA), allowing you to focus on your core business. We provide overall DesktopReady platform maintenance and upgrades. Additionally, our robust instrumentation at all layers of the platform feeds our big data engine, which can identify problems in real-time and alert the IT or security teams, even when the issue is outside the DesktopReady environment. This allows us to go well beyond just the cloud desktop SLA and assist with your overall Business SLA. Our response time for problems of different priority levels are shown below:
Our robust instrumentation at all layers of the platform feeds our big data engine, which can identify problems in real-time and alert the IT or security teams, even when the issue is outside the DesktopReady environment.
Group policy-based rules provide a standardized and yet a secure environment. If for any reason you desire to avoid group policy rules, then one of our experienced engineers on our support line will assist you.
We can assist you to implement DLP on the specialized plan.
Our instrumentation provides us with the required visibility on infrastructure and desktop level utilizations. The power of a fully managed service is that you do not have to deal with utilization alerts etc. DesktopReady will appropriately adjust the capacity to maintain the performance.
The DesktopReady plans always provides guaranteed capacity. You don't need to manage a peak or off-peak capacity.
The following Remote Desktop clients are supported by DesktopReady:
Windows
Desktop
Web
macOS
iOS
Android
Please refer the following links:
https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-webhttps://docs.microsoft.com/en-in/azure/virtual-desktop/connect-windows-7-10https://docs.microsoft.com/en-in/azure/virtual-desktop/connect-macoshttps://docs.microsoft.com/en-in/azure/virtual-desktop/connect-ioshttps://docs.microsoft.com/en-in/azure/virtual-desktop/connect-android
DesktopReady does not support RDP protocol. Please refer to details on supported devices and browsers.
Bandwidth on the cloud end is included in your DesktopReady pricing, so there should not be any concern related to bandwidth usage. However, the amount of bandwidth used depends on the type of work the end users are performing. Typically, bandwidth usages are:
Light desktop workload - 1.5 Mbps
Medium desktop workload - 3 Mbps
Heavy desktop workload - 5 Mbps
Power desktop workload - 15 Mbps
Based on audio/ video it may consume additional bandwidth.
While our off-the-shelf plans do not come with GPUs, we will be happy to assist you with a specialized desktop that includes GPUs. Please reach out to our support for assistance.
DesktopReady supports up to two monitors when the user accesses it via the RD client.
It is already a part of DesktopReady fully managed DaaS solution. Based on the subscribed plan and desktop, each user gets 5GB, 10Gb, and 20GB data store.
All DesktopReady desktops are on Azure cloud.
DesktopReady is a fully managed desktop solution. However, if you need to include specialized servers, you can always reach out to support who might be able to augment your plan.
Yes. You can contact our support team to help you with further steps.
Yes, you can expand the existing infrastructure. While the most common deployment, simply due to proximity, is to bring both desktops and line of business applications within the DesktopReady environment, businesses can select just the users for whom it makes the most sense, (such as remote users, employees in satellite offices, users with older PCs) and hybrid deployment models are supported.
Most USB peripherals that are supported in Windows will be supported in DesktopReady when accessed through RD client. IT Admins can control the types of peripherals that can be accessed within the virtual desktop by implementing policies that make the most sense for their organization and user community.
Yes. Please choose the recommended plan from the available options.
Only private IPs can be static
Yes, they can be configured within the VM
Backups are take on a daily basis and retained for 30 days. Custom plans available
Yes, Duo can be integrated with AAD for 2FA
Yes, our support team can assist in preparing images with custom group policies and also to create desktops using them
Yes, DesktopReady provides options to build GPU based desktops to match their required use-cases
Yes, our support team can assist in providing local admin access to users
No
Yes